Privacy Policy

Last updated: 6 October 2026

Mobile Units Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our online forms. It also explains how we use cookies and similar technologies on our website.

For the purposes of UK data protection law, the data controller is:

Mobile Units Ltd
Company No. 11154002
16 Aurillac Way
Retford, Nottinghamshire
DN22 7PX
United Kingdom

Email: info@mobileunits.co.uk
Telephone: +44 7551 398823
Website: mobileunits.co.uk

1. Information We Collect

We may collect personal information that you provide directly to us when you contact us or submit a form through our website.

This may include:

• first name;
• last name;
• email address;
• telephone number;
• company or organisation name, where provided;
• information included in your message or enquiry; and
• any other information that you choose to provide to us.

You are not required to actively provide contact details simply to browse our website. However, limited technical information may be processed automatically as described in Section 3.

Certain information may be required if you wish to contact us, request information, obtain a quotation or make an enquiry about our products or services.

2. Contact Forms and Enquiries

When you submit a contact form or otherwise contact us, we use the information you provide to:

• respond to your enquiry;
• provide information about our products and services;
• prepare quotations or discuss potential orders;
• communicate with you regarding your request;
• provide customer support; and
• maintain appropriate records of our communications.

Depending on the nature of your enquiry, our lawful basis for processing this information may be:

• steps taken at your request before entering into a contract, where your enquiry relates to a potential purchase, quotation or contractual arrangement; or
• our legitimate interests in responding to business enquiries, communicating with prospective or existing customers and operating our business.

We do not use information submitted through contact forms for unrelated marketing purposes unless there is an appropriate lawful basis to do so.

3. Technical and Website Data

When you visit our website, certain technical information may be processed automatically by our website, hosting provider, security systems or other technologies used to operate the website.

This may include:

• IP address;
• browser type and version;
• device type;
• operating system;
• date and time of access;
• pages visited;
• referring website;
• technical logs;
• information relating to website errors or security events; and
• information generated through cookies or similar technologies where applicable.

We may process this information where necessary for our legitimate interests in maintaining the security, availability, performance and proper operation of our website.

Where information is collected through non-essential cookies or similar technologies that require consent, those technologies are controlled through our cookie consent system as described below.

4. Google Site Kit and Google Services

Our website uses Google Site Kit, a WordPress plugin provided by Google that allows us to connect and manage certain Google services used with our website.

Depending on the services enabled on our website, these may include:

• Google Analytics;
• Google Search Console;
• Google Ads; and
• other Google services available through Site Kit.

Google Site Kit itself is primarily used to connect and manage Google services. The type of information processed depends on which individual Google services are enabled and how they are configured.

Google Analytics

Where Google Analytics is enabled, we may use it to understand how visitors interact with our website.

Depending on its configuration, this may include information such as:

• pages visited;
• approximate location;
• device and browser information;
• source of website traffic;
• interactions with the website;
• session information; and
• other website usage statistics.

We use this information to understand website performance, identify how visitors use the website and improve our website, products and services.

Where our use of Google Analytics requires consent, Analytics is only activated after the appropriate consent has been provided through our Complianz cookie consent system.

Where personal information is processed on the basis of consent, you may withdraw that consent at any time through the cookie preferences available on the website.

Google Advertising Services

Where Google Ads, advertising measurement, remarketing or similar advertising services are enabled, Google may process information about website visits and interactions for advertising, conversion measurement or related purposes.

Advertising and marketing technologies that require consent are only activated after you have provided the appropriate consent.

If advertising services are not enabled on our website, no advertising cookies are intentionally used by us for those purposes.

Google and its service providers may process information in countries outside the United Kingdom. Where personal information is transferred internationally, appropriate safeguards are used where required by applicable data protection law.

For more information about how Google processes personal information, please refer to Google’s own privacy documentation.

5. Cookies and Similar Technologies

Our website uses cookies and other storage and access technologies.

A cookie is a small file that may be stored on your device when you visit a website. Cookies may be used to provide website functionality, remember settings or choices, measure website usage and, where applicable, support advertising services.

Similar technologies may include:

• browser local storage;
• scripts and tags;
• tracking pixels or web beacons; and
• other technologies that store information on, or access information from, your device.

The rules applying to these technologies depend on their purpose and how they are used.

Functional and Necessary Cookies

Functional or necessary technologies are used where required to operate the website, provide functionality requested by the user, maintain security or remember essential website settings such as cookie consent choices.

These may include technologies used for:

• website security;
• session management;
• remembering cookie consent preferences;
• preventing technical errors;
• delivering functionality requested by the user; and
• ensuring the website operates correctly.

Where a technology falls within an applicable exemption under the Privacy and Electronic Communications Regulations (“PECR”), consent may not be required.

Preference Cookies

Preference technologies may be used to remember choices that affect how the website appears or functions for you.

Where consent is required for such technologies, they are controlled through our cookie consent system.

Statistics and Analytics Cookies

Statistics technologies help us understand how visitors use our website.

They may be used to collect information about:

• pages visited;
• time spent on pages;
• navigation through the website;
• interactions with website content;
• traffic sources;
• device and browser types; and
• general website performance.

We may use Google Analytics for these purposes.

Our current consent system allows users to control statistics technologies. Where consent is required for Google Analytics or another statistics technology, it is not activated until the appropriate consent has been provided.

Advertising and Marketing Cookies

Where advertising services are enabled, advertising or marketing technologies may be used for purposes such as:

• measuring advertising performance;
• measuring conversions;
• understanding the effectiveness of advertising campaigns;
• remarketing; or
• tracking activity for advertising purposes.

These technologies may be provided by third parties such as Google.

Advertising and marketing technologies requiring consent are not activated until you have provided the appropriate consent.

Information about the main cookies currently used on our website, their purposes and applicable retention periods is provided below and may be updated when our website or the services we use change.

6. Cookie Consent and Managing Your Preferences

We use Complianz to manage cookie consent and cookie preferences on our website.

When you first visit the website, you may be presented with a cookie consent banner allowing you to manage the categories of cookies and similar technologies that you wish to allow.

Depending on the configuration of the website, you may be able to:

• accept optional cookies;
• reject optional cookies;
• allow or reject preference technologies;
• allow or reject statistics technologies;
• allow or reject advertising or marketing technologies; and
• customise your cookie preferences.

Technologies that do not require consent under applicable law may remain active where necessary or otherwise permitted.

Technologies that require consent must not be activated before the relevant consent has been provided.

Your consent choices are remembered so that the website can apply your preferences during future visits.

You may change or withdraw your consent at any time.

A cookie preferences control is available on the website, allowing you to reopen the cookie settings and change your preferences.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

You may also manage or delete cookies using your browser settings. Blocking certain cookies or technologies may affect the functionality of some parts of the website.

7. Complianz and Consent Records

Complianz uses functional technologies to remember and apply your cookie preferences.

Depending on the configuration of the website, these may include cookies such as:

• cmplz_functional;
• cmplz_preferences;
• cmplz_statistics; and
• cmplz_marketing.

These cookies are used to store the status of your cookie preferences and are not used by us for advertising or behavioural profiling.

Their retention period is generally up to 365 days, subject to the configuration of the consent system.

Complianz may also use additional functional storage necessary to display the appropriate cookie banner, remember whether the banner has been dismissed, identify the applicable consent settings or maintain a record of your consent choices.

The cookies and similar technologies used on our website may change when website functionality or third-party services are added, removed or updated. We periodically review our cookie configuration and update this Privacy Policy where appropriate.

8. Who We Share Information With

We may share personal information with trusted service providers where this is necessary to operate our website or business.

These may include:

• website hosting providers;
• email and communications providers;
• website maintenance and IT service providers;
• cookie consent and consent management providers;
• analytics providers;
• Google, where Google services are enabled;
• professional advisers, such as accountants or legal advisers, where necessary; and
• government authorities, regulators or law enforcement bodies where disclosure is required by law.

Service providers acting on our behalf are only permitted to process personal information as necessary to provide their services and subject to applicable data protection requirements.

We do not sell personal information to third parties.

9. International Data Transfers

Some of the service providers used by our website, including Google and other technology providers, may process information outside the United Kingdom.

Where a transfer of personal information outside the UK is considered a restricted transfer under UK data protection law, we take reasonable steps to ensure that an appropriate transfer mechanism or safeguard is in place.

Depending on the circumstances, this may include applicable UK adequacy regulations, appropriate contractual safeguards or another legally recognised transfer mechanism.

You may contact us using the details below if you would like further information about the safeguards used for international transfers of your personal information.

10. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Contact form submissions and business enquiries will normally be retained for up to 24 months after our last meaningful communication with you, unless:

• an enquiry results in a customer relationship or contract;
• we are required to retain information for legal, tax, accounting or regulatory purposes;
• the information is required to establish, exercise or defend legal claims; or
• there is another legitimate reason to retain the information for a longer period.

Where an enquiry results in a transaction or contractual relationship, relevant records may be retained for longer in accordance with applicable legal, accounting and business record-keeping requirements.

Analytics information is retained in accordance with the retention settings configured within the relevant analytics service.

Cookie consent information and preferences are retained for the period necessary to remember and, where applicable, demonstrate your cookie choices.

Complianz consent-preference cookies may generally remain on your device for up to 365 days, subject to the current configuration of our consent system.

11. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

• unauthorised access;
• accidental loss;
• misuse;
• alteration;
• disclosure; and
• destruction.

Access to personal information is limited to people and service providers who reasonably require access for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. Your Data Protection Rights

Depending on the circumstances and the lawful basis on which we process your information, you may have the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information;
• request restriction of processing;
• object to certain types of processing;
• request transfer of your information where the right to data portability applies; and
• withdraw your consent where processing is based on consent.

Your right to object: Where we process your personal information on the basis of our legitimate interests, you have the right to object to that processing in certain circumstances.

Where personal information is used for direct marketing, you have the right to object to that processing.

Where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

We may need to verify your identity before responding to certain requests.

13. Automated Decision-Making

We do not use information submitted through our website contact forms to make solely automated decisions that produce legal or similarly significant effects on individuals.

14. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content or security of third-party websites or services.

Where third-party content or services are integrated directly into our website, their use may also involve cookies or similar technologies. Where consent is required, those technologies are controlled through our cookie consent system.

We recommend reviewing the privacy information provided by any external service before providing personal information to it.

15. Children’s Privacy

Our website and services are intended primarily for businesses and adults interested in our products and services.

We do not knowingly collect personal information from children through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

16. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can investigate and respond to your concerns.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

Further information about your rights and how to make a complaint is available on the ICO website.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• our website;
• the services we use;
• our use of cookies or similar technologies;
• our data processing activities; or
• applicable legal or regulatory requirements.

The latest version will be published on this page and the “Last updated” date will be amended accordingly.

Where changes affect the purposes for which non-essential cookies or similar technologies are used, we may request consent again where required.

18. Contact Us

If you have any questions about this Privacy Policy, our use of personal information or your data protection rights, please contact:

Mobile Units Ltd
Company No. 11154002
16 Aurillac Way
Retford, Nottinghamshire
DN22 7PX
United Kingdom

Email: info@mobileunits.co.uk
Telephone: +44 7551 398823